Disclaimer/ Privacy Policy
The information available on the Body Technics Physiotherapy Website is for general health information only and is not intended to be a substitute for professional medical advice, diagnosis or treatment.
You should not rely exclusively on information provided on the Body Technics Physiotherapy Website for your health needs. All specific medical questions should be presented to your own health care provider and you should seek medical advice regarding your health and before starting or modifying your current type of workout program.
If you choose to use the information available on the Website without prior consultation with and consent of your physician, you are agreeing to accept full responsibility for your decisions and agreeing to hold harmless Body Technics Physiotherapy Pty Ltd and it’s associated parties, from any liability with respect to injury or illness to you or your property arising out of, or connected with, your use of this information.
There may be risks associated with participating in activities presented on the Website for people in good or poor health or with pre-existing physical or mental health conditions. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such activities.
The results obtained from the information available on the Website may vary, and will be based on your individual background, physical health, previous experience, capacity, ability to act, motivation and other variables. There are no guarantees concerning the level of success you may experience.
While we have made every attempt to ensure that the information contained on the Website is correct, Body Technics Physiotherapy Pty Ltd is not responsible for any errors or omissions, or for the results obtained from the use of this information. Our blogs or articles may contain links or hyperlinks to external websites, which are not maintained by or linked to Body Technics Physiotherapy. All information on the Website is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information. In no event will Body Technics Physiotherapy Pty Ltd, or its associated parties, be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special or similar damages, even if advised of the possibility of such damages.
PRIVACY POLICY
Our Commitment to Your Privacy
We are committed to protecting your privacy and handling your personal information in a responsible and secure manner. This Privacy Policy explains how we collect, use, store, and disclose your personal information, and outlines your rights in relation to that information.
This policy has been prepared in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
Collection of Personal Information
To provide you with appropriate physiotherapy and health care services, we collect and hold personal information including your name, address, telephone number, email address, date of birth, and relevant health information. This information may be provided directly by you or by your referring doctor or other health care professionals.
If you choose not to provide certain information, we may be unable to provide some or all of the services you require.
Your personal information is used solely for the purpose of providing health care services, unless you consent to another use or disclosure, or where required or authorised by law.
Online Forms and Communication
Our website includes online forms that allow you to book appointments. To process your appointment accurately, we require contact details such as your telephone number, email and address.
Any information submitted through our website is treated as strictly confidential and managed in accordance with this Privacy Policy.
Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience and help us improve website functionality. Cookies are small data files stored on your device that allow us to analyse website traffic and usage patterns.
Cookies do not identify you personally and do not give us access to your computer or device. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of the website.
Email Communication
If you provide us with your email address, we may use it to communicate with you regarding appointment confirmations, reminders, follow-up information, or other matters related to your care or our services.
We will not use your email address for marketing purposes without your consent, and we will not share your email details with third parties except where required or authorised by law.
Storage and Disclosure of Information
All personal information we hold is stored securely to protect it from misuse, loss, unauthorised access, modification, or disclosure. Access to your information is limited to authorised staff who require it to provide ongoing care.
We may disclose your personal information to other health care providers only when necessary to assist in your treatment or ongoing care. We do not routinely disclose your personal information to any other individuals or organisations without your consent, unless required by law.
Access to Your Information
You have the right to request access to the personal information we hold about you. Requests may require completion of an access form. There is no charge for lodging a request; however, a small fee may apply to cover administrative costs.
Complaints and Concerns
If you have concerns about how your personal information has been handled, we encourage you to raise them with us first so we can attempt to resolve the issue promptly. You may speak with the Senior Physiotherapist or contact us in writing.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001